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The Role

A unique and exciting opportunity for a qualified registered manager with a proven track record in the home care industry, to lead our JCC registered care business and further develop its services with a person centred approach in mind.

The opportunity will involve working closely with the CEO and management team to drive the business forward in terms of identifying new areas for business growth, whilst maintaining excellent standards of care across the existing client base.

The role offers an excellent level of autonomy, and will allow the successful candidate to utilize both their clinical and business acumen.

A highly competitive and bespoke renumeration package including bonuses for the right candidate, depending on experience and qualifications.

The Candidate

The ideal candidate will currently be working within a senior operational or manager capacity, for an established and well-respected home care provider and must have experience of overseeing the performance of care services, coupled with strong commercial and business acumen with the ability to identify new areas of business opportunity across the industry.

The desired candidate will be forward thinking with an approachable personality. It is essential they are values lead in their approach to care as well as having excellent people management and clear leadership qualities, together with the necessary drive and determination required to work at this level.

Essential requirements:

• QCF Level 5 Diploma in Leadership for Health and Social Care, or equivalent
• Minimum 5 years’ experience in a management role
• Clean DBS and Driving Licence
• Strong professional relationships with local Authorities
• Strong leadership skills and a proven ability of management and development of teams ensuring they are supported with appropriate training
• Experience with digital end-to-end care management solutions
• Experience in manging a team of 30 – 50 and working in a supervisory capacity
• Excellent organisational, communication, business and interpersonal skills
• Highly knowledgeable of process involved in JCC Home Care Standards compliance
• Commercial awareness and a passion to grow and develop services
• Budget management/responsibility

Key responsibilities:

• Lead the day-to-day care operations and ensure high quality effective and efficient services are delivered
• Ensure that sufficient staff are recruited to meet the service demand and plans for growth
• Strive to develop and deliver care of the highest possible standard
• Ensure that the business operates within budget and hits financial targets
• Manage the supervision, development and appraisal of all care staff

• Manage and Develop recruitment strategies
• Refine operational procedures and ensure on-going JCC compliance
• Develop and apply a company QA framework
• Establish new care packages and strong relationships with social workers
• Liaise with placement teams / next of kin / clients to accept new, increased or decreased packages of care
• Facilitate on-going carer recruitment and training
• Handle enquiries from new and existing clients
• To build a forward thinking and innovative care team
• Routinely update senior management team on the performance of the care business

The Role

A rare and exciting opportunity for a qualified Deputy Manager who has a proven track record in the home care industry, to support in leading our JCC registered care business, and contribute to how we develop our services to improve the lives of our clients and our carers.

Highly Competitive Salary, depending on experience and qualifications.

Essential requirements:

• RQF (NVQ) Level 3 Diploma in Health and Social Care, or equivalent
• Minimum 2 years’ experience in a Senior/management role in a busy homecare/domiciliary setting
• Clean DBS and Driving Licence
• Strong professional relationships with local Authorities
• Ability to demonstrate strong leadership skills
• Experience with digital end-to-end care management solutions
• Working in a supervisory capacity
• Excellent organisational, communication and interpersonal skills
• Knowledge of the Jersey Care Commission Home Care Standards

Key responsibilities:

• Support in leading the care operations and ensure an effective and efficient service
• Support with on-going carer recruitment and training
• Support management with the supervision, development and appraisal of all care staff
• Onboard new care packages, ensuring they are a good fit within the existing rota and skill base
• Maintaining accurate care plans
• Liaise with placement teams / next of kin / clients to accept new, increased or decreased packages of care
• To manage the service in accordance with standards agreed with the Registered Care Manager, the Registered Provider, legislative requirements, relevant regulations and in line with accepted best practice, and within the agreed financial plans
• Handle enquiries from new and existing clients
• To support building a forward thinking and innovative care team
• Support with care shifts as and when required, including outside of normal working hours in times of reduced staffing capacity due to sickness or holidays.

What we offer:

• A voice – you’ll be part of a management team that will value your input
• Career progression into senior management and a clear succession plan
• An agile, positive working environment
• Access to a company pool car
• Bonus incentive scheme to reward success
• An excellent career opportunity with a growing company
• Training, support, and professional development

An exciting opportunity for an experienced Senior Health Care Assistant with a proven track record in the home care industry to join our Award-Winning Team, and contribute to how we develop our services to improve the lives of our clients and our carers.   The role will be split between office administration and care support, the SCHA role is a key variable in the business which helps support business growth and continuity. 

Highly Competitive Salary, depending on experience and qualifications.

Essential requirements:

• RQF (NVQ) Level 3 Diploma in Health and Social Care, or equivalent
• Minimum 5 years’ experience in a Senior Carer role in a busy homecare/domiciliary setting
• Clean DBS and Driving Licence
• Strong team player
• Experience with digital end-to-end care management solutions
• Working in a supervisory capacity
• Excellent organisational, communication and interpersonal skills
• Knowledge of the Jersey Care Commission Home Care Standards

Key responsibilities:

• Supporting clients on shift
• Share the On-Call phone on a rotational basis with the other SCHA and Management.
• Support management with the day-to-day care operations and ensure an effective and efficient service.
• Support management with the supervision, development and appraisal of all care staff including conducting competency assessments.
• Develop care plans for and onboard new care packages, ensuring they are a good fit within the existing rota and skill base.
• Maintaining accurate care plans
• Liaise with placement teams / next of kin / clients to accept new, increased or decreased packages of care through regular reviews.
• Actively promote the best practice standards agreed with the Registered Care Manager, the Registered Provider, legislative requirements, relevant regulations and in line with accepted best practice, and within the agreed financial plans.
• To support building a forward thinking and innovative care team

What we offer:

• A voice – you’ll work closely with the management team that will value your input.
• An agile, positive working environment
• Access to a company pool car with petrol paid.
• Mobile phone and tablet device
• Training, support, and professional development
• An excellent career opportunity with a growing company
• Discretionary bonuses